• Technical Analyst

    Job Locations US-MN-Edina
    Posted Date 3 weeks ago(10/24/2018 2:54 PM)
    # of Openings
    Information Technology
  • Overview

    Western National is looking to add a Technical Analyst to our team to help focus on building and maintaining scripts for our printing services. This opportunity will allow someone with a strong technical background the chance to work with different printing services scripting languages to create forms and documents, as well as printing process flows.


    The ideal candidate will have previous experience working with Scripting languages and have strong technical skills and attention to detail and be able to work with raw data.


    • Monitor daily print cycles and processes.
    • Regularly review recurring application issues for to identify and create potential long-term solutions.
    • Prepare technical documentation such as design specifications, flow charts, and data flow diagrams to communicate software delivery, updates, and enhancements.
    • Work with change control team to ensure quality deliveries of business solutions between environments.
    • Identify and develop solutions to a variety of problems of moderate scope and complexity following established policies and procedures.
    • Identify and recommend potential modifications/enhancements in existing applications to meet the changing needs of the business partners.
    • Identify opportunities, make recommendations and implement solutions that can help improve efficiency of business processes through software enhancements.
    • Regular contact with customers and employees across the organization.
    • Regular contact with outside vendors.


    • Previous work experience in Technical role with preference toward Scripting experience.
    • Previous experience with printing software is preferred.
    • Proven ability to develop, test and support software applications.
    • Demonstrated ability to communicate clearly and effectively both verbally and in writing to technical and non-technical audiences.
    • Ability to work independently.
    • Strong attention to detail and quality.
    • Demonstrated ability to follow project management practices; including agile and SCRUM methodology.
    • Demonstrated ability to work creatively and analytically in a problem-solving environment.
    • Bachelor’s degree in Computer Science, experience in lieu of degree acceptable.
    • Intermediate level experience in required scripting languages.
    • Understanding of system integrations
    • Intermediate level of experience with code versioning software.
    • Experience or understanding of automation processes/platforms.


    Western National Insurance is a growing, A+ rated (A.M. Best) group of property-and-casualty insurance companies serving individuals, families, and businesses in 20 states across the Midwestern and Western U.S. plus Alaska. Currently ranked as the 57th largest private company by revenue in Minnesota (Minneapolis-St. Paul Business Journal), Western National has consistently earned accolades as an employer of choice, including as a Star Tribune Top Workplace (2011 – 2016), and previously as a recipient of the Minnesota Business Ethics Award, as a Minnesota Business Magazine Top 100 Workplace, as a Principal Financial “10 Best” Company, and as a finalist for the Alfred P. Sloan “When Work Works” Award.


    Western National is known as “The Relationship Company®”, and caring for employees is a key part of that relationship commitment. Western National offers competitive pay, advancement opportunities, a generous benefits package, a robust wellbeing program, and a healthy work/life balance (including three weeks of paid time off, nine paid holidays, and eight hours of paid volunteer time as a starting point for new employees). These attributes are just some of the reasons why nearly half of our employees choose to stay on the Western National team for 10 years or more.


    Our benefits package includes:

    • 401(k) company match
    • Medical insurance – We offer affordable (thanks to a strong employer subsidy), above-average coverage and the choice of either a traditional Preferred Provider Organization (PPO) option OR a High-Deductible Health Plan (HDHP) option
    • Western Wellbeing program – Including on-site massage, yoga classes, salad and healthy snack days, sit/stand workstations, nutrition seminars, and more
    • 100% company-paid tuition reimbursement for approved, job-relevant coursework
    • Discounts on automobile and homeowner's insurance
    • Other standard employee benefits – Including dental insurance, vision benefits, life insurance, disability insurance, and more


    We could continue to list the things that we think make Western National a great place to work, but why not hear it instead from actual current and former employees? Here are some quotes that Western National employees have posted to the Glassdoor public review site:

    • “Excellent company which prioritizes customer service and community service.”
    • “Just a great place to come to work, and stay for a career. I love the personal touch from [the] executive suite on down. [The] CEO is on a first-name basis with everyone.”
    • “Above-average benefits, especially on the health insurance front.”
    • “I have felt welcomed here and I feel like the Senior Management cares.”


    (For more reviews from current and former Western National employees, you can visit the company’s Glassdoor page here: http://bit.ly/2qXtl4A .)


    ***Western National is an equal opportunity employer. All qualified applicants will receive consideration for employment.***


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