• Claims Trainee

    Job Locations US-MN-Edina
    Posted Date 1 month ago(10/19/2018 12:40 PM)
    # of Openings
  • Overview

    Western National Insurance Company’s Claims Department has an exciting opportunity to join our team.  We are seeking an enthusiastic, outgoing individual who enjoys helping others in difficult times.  If this sounds like you, you may be a great candidate for our Claims Representative Trainee Program. Claims Representatives have a challenging and rewarding career involving investigating, evaluating, negotiating and resolving claims.


    Claims Developmental/Training Program Summary:

    Western National provides a training program for those interested in the insurance industry. This training includes both classroom and hands-on opportunities, both designed to teach you the fundamentals of insurance and claims. Overall, the training is used to help prepare you to serve our clients.  Training takes place at our home office in Edina, MN.  This is a full time paid position to begin January 2019.  After successfully completing the three-month program, you will begin your career with us as a Claims Representative.


    Position Summary:

    As a claims representative in our Trainee Program, you will develop relationships with customers, investigate insurance policy coverage and loss facts, determine the extent of damages, negotiate settlements and document activity to bring each claim to resolution.




    Characteristics of a Successful Claims Representative:


    We are looking for a detail-oriented individual who can work effectively with customers and is:


    --Flexible with ability to work independently

    --Proficient in problem solving, communicating and conflict resolution

    --Organized and possesses strong time management and prioritization skills

    --Able to analyze facts and make decisions


    Recent or upcoming college graduate with a Bachelor’s Degree – any discipline is okay


    Western National Insurance Group is a private mutual insurer with over 100 years of experience serving policyholders' property and casualty insurance needs.  We believe it's our commitment to relationships that explains our stability and growth over the past century, and which will continue to do so in the years to come.




    Western National Insurance is a growing, A+ rated (A.M. Best) group of property-and-casualty insurance companies serving individuals, families, and businesses in 20 states across the Midwestern and Western U.S. plus Alaska. Currently ranked as the 57th largest private company by revenue in Minnesota (Minneapolis-St. Paul Business Journal), Western National has consistently earned accolades as an employer of choice, including as a Star Tribune Top Workplace (2011 – 2016), and previously as a recipient of the Minnesota Business Ethics Award, as a Minnesota Business Magazine Top 100 Workplace, as a Principal Financial “10 Best” Company, and as a finalist for the Alfred P. Sloan “When Work Works” Award.

    Western National is known as “The Relationship Company®”, and caring for employees is a key part of that relationship commitment. Western National offers competitive pay, advancement opportunities, a generous benefits package, a robust wellbeing program, and a healthy work/life balance (including three weeks of paid time off, nine paid holidays, and eight hours of paid volunteer time as a starting point for new employees). These attributes are just some of the reasons why nearly half of our employees choose to stay on the Western National team for 10 years or more.

    Our benefits package includes:

    • 401(k) company match
    • Medical insurance – We offer affordable (thanks to a strong employer subsidy), above-average coverage and the choice of either a traditional Preferred Provider Organization (PPO) option OR a High-Deductible Health Plan (HDHP) option
    • Western Wellbeing program – Including on-site massage, yoga classes, salad and healthy snack days, sit/stand workstations, nutrition seminars, and more
    • 100% company-paid tuition reimbursement for approved, job-relevant coursework
    • Discounts on automobile and homeowner's insurance
    • Other standard employee benefits – Including dental insurance, vision benefits, life insurance, disability insurance, and more


    We could continue to list the things that we think make Western National a great place to work, but why not hear it instead from actual current and former employees? Here are some quotes that Western National employees have posted to the Glassdoor public review site:

    • “Excellent company which prioritizes customer service and community service.”
    • “Just a great place to come to work, and stay for a career. I love the personal touch from [the] executive suite on down. [The] CEO is on a first-name basis with everyone.”
    • “Above-average benefits, especially on the health insurance front.”
    • “I have felt welcomed here and I feel like the Senior Management cares.”


    (For more reviews from current and former Western National employees, you can visit the company’s Glassdoor page here: http://bit.ly/2qXtl4A .)


    ***Western National is an equal opportunity employer. All qualified applicants will receive consideration for employment.***



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