• Corporate Mail room Support

    Job Locations US-MN-Edina
    Posted Date 1 month ago(1 month ago)
    # of Openings
  • Overview

    Western National is in search of an Office Services Support member to join our team!  This role offers a candidate the opportunity to work closely with our incoming mail helping sort and scan the needed information to different departments. This role will require someone who can work from 6:00am-2:30pm, Monday-Friday.


    The ideal candidate will have previous experience working in a corporate environment preferably in a mailroom helping support day-to-day operations.   


    • Bring in, sort and distribute mail.
    • Scan mail/files to selected departments.
    • Accept deliveries of packages.
    • Update scanned records as needed.
    • Responsible for the timely completion of all work done within the section.
    • Communicate pre-approved changes of procedures and policies to all interested parties.
    • Responsible for the consistency and quality of the workload.
    • Assist manager to anticipate and solve workflow problems.
    • Monitor general office procedures.
    • Act as troubleshooter/backup for department.
    • Record scanned files for Work Comp and Auto claims.
    • Provide backup for other mailroom staff, as needed.



    • Must have 2+ years of related experience (i.e., Office, mailroom, etc.).
    • Working knowledge of Microsoft Office applications and Windows (i.e., Word, Excel, etc.).
    • Ability to work from 6:00am-2:30pm, Monday through Friday.
    • Ability to work independently and to carry out assignments to completion.
    • Demonstrated analytical and problem-solving skills.
    • Excellent verbal, written and interpersonal communication skills.
    • Ability to work professionally with agents and other departments.
    • Accurate and strong attention to detail.
    • Ability to meet deadlines and be dependable.
    • Demonstrated excellent organizational, time management and prioritization skills.
    • Ability to work additional hours to meet deadlines and/or complete projects.


    Western National Insurance is a growing, A+ rated (A.M. Best) group of property-and-casualty insurance companies serving individuals, families, and businesses in 20 states across the Midwestern and Western U.S. plus Alaska. Currently ranked as the 57th largest private company by revenue in Minnesota (Minneapolis-St. Paul Business Journal), Western National has consistently earned accolades as an employer of choice, including as a Star Tribune Top Workplace (2011 – 2016), and previously as a recipient of the Minnesota Business Ethics Award, as a Minnesota Business Magazine Top 100 Workplace, as a Principal Financial “10 Best” Company, and as a finalist for the Alfred P. Sloan “When Work Works” Award.


    Western National is known as “The Relationship Company®”, and caring for employees is a key part of that relationship commitment. Western National offers competitive pay, advancement opportunities, a generous benefits package, a robust wellbeing program, and a healthy work/life balance (including three weeks of paid time off, nine paid holidays, and eight hours of paid volunteer time as a starting point for new employees). These attributes are just some of the reasons why nearly half of our employees choose to stay on the Western National team for 10 years or more.


    Our benefits package includes:

    • 401(k) company match
    • Medical insurance – We offer affordable (thanks to a strong employer subsidy), above-average coverage and the choice of either a traditional Preferred Provider Organization (PPO) option OR a High-Deductible Health Plan (HDHP) option
    • Western Wellbeing program – Including on-site massage, yoga classes, salad and healthy snack days, sit/stand workstations, nutrition seminars, and more
    • 100% company-paid tuition reimbursement for approved, job-relevant coursework
    • Discounts on automobile and homeowner's insurance
    • Other standard employee benefits – Including dental insurance, vision benefits, life insurance, disability insurance, and more


    We could continue to list the things that we think make Western National a great place to work, but why not hear it instead from actual current and former employees? Here are some quotes that Western National employees have posted to the Glassdoor public review site:

    • “Excellent company which prioritizes customer service and community service.”
    • “Just a great place to come to work, and stay for a career. I love the personal touch from [the] executive suite on down. [The] CEO is on a first-name basis with everyone.”
    • “Above-average benefits, especially on the health insurance front.”
    • “I have felt welcomed here and I feel like the Senior Management cares.”


    (For more reviews from current and former Western National employees, you can visit the company’s Glassdoor page here: http://bit.ly/2qXtl4A .)


    ***Western National is an equal opportunity employer. All qualified applicants will receive consideration for employment.***


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