• Regional Agency Manager

    Job Locations US-WA-Seattle
    Posted Date 1 month ago(3/28/2018 12:20 PM)
    # of Openings
  • Overview

    Western National is currently seeking a Regional Agency Manager to help us continue our growth throughout the Northwest with a focus on Southern Washington and Oregon. This exciting opportunity will allow someone with 5+ years of Insurance Underwriting or Sales a chance to flourish with a company whose tag line is “The Relationship Company”.


    We are looking for someone with excellent Relationship making skills and a dedication to serving and collaborating with our agents and our Underwriting staff.


    • Works with all members of the Agency Sales Team to develop annual sales/production plans for each independent agency within the Regional Agency Manager’s territory and other territories as directed.
    • Works closely with all company departments to develop a high level of teamwork and cooperation to provide excellent service to agents and policyholders.
    • Manages agency production and claims experience by preparing and analyzing various reports, recommending and implementing appropriate corrective action plans, reviewing production and profitability results with agency personnel and following up to assure sales objectives are achieved.
    • Develops and implements appropriate rehabilitation/termination programs when necessary.
    • Promotes and provides training on company products, systems and new sales techniques to agency personnel via phone calls, email, written correspondence and personal visits.
    • Acts as liaison between agency and company to communicate changes and develop opportunities for new and renewal sales.
    • Researches and compiles information on competitor programs and collaborates with Home Office on product and pricing recommendations.
    • Prepares reports by collecting, analyzing, and summarizing information and trends, including agency results by quarter, annual projections, marketing reports, etc.
    • Contributes to companywide initiatives relative to marketing, business plan items and other miscellaneous projects.
    • Perform other duties or special projects as assigned.


    • 5 years of property/casualty insurance company sales and marketing experience.
    • CIC or CPCU designation preferred or a record of successful completion of insurance related continuing education courses is preferred.
    • Ability to communicate with individuals at all levels of the organization.
    • Excellent conflict resolution skills.
    • Ability to set priorities, meet deadlines and work independently through strong organizational and time management skills.
    • Four-year degree in business/marketing or equivalent training/education experience.
    • Demonstrated proficiency using Microsoft Office software, i.e. Word, Excel, PowerPoint, etc. at an intermediate level.
    • Excellent written, verbal, and interpersonal communication skills.
    • Willing and able to travel 75%+ (including overnight travel) for extended periods of time as necessary to fulfill job accountabilities.
    • Valid and unrestricted driver’s license and acceptable driving record.
    • Ability to travel long periods in all types of weather conditions and modes of transportation.


    Western National Insurance is a growing, A+ rated (A.M. Best) group of property-and-casualty insurance companies serving individuals, families, and businesses in 20 states across the Midwestern and Western U.S. plus Alaska. Currently ranked as the 57th largest private company by revenue in Minnesota (Minneapolis-St. Paul Business Journal), Western National has consistently earned accolades as an employer of choice, including as a Star Tribune Top Workplace (2011 – 2016), and previously as a recipient of the Minnesota Business Ethics Award, as a Minnesota Business Magazine Top 100 Workplace, as a Principal Financial “10 Best” Company, and as a finalist for the Alfred P. Sloan “When Work Works” Award.


    Western National is known as “The Relationship Company®”, and caring for employees is a key part of that relationship commitment. Western National offers competitive pay, advancement opportunities, a generous benefits package, a robust wellbeing program, and a healthy work/life balance (including three weeks of paid time off, nine paid holidays, and eight hours of paid volunteer time as a starting point for new employees). These attributes are just some of the reasons why nearly half of our employees choose to stay on the Western National team for 10 years or more.


    Our benefits package includes:

    • 401(k) company match
    • Medical insurance – We offer affordable (thanks to a strong employer subsidy), above-average coverage and the choice of either a traditional Preferred Provider Organization (PPO) option OR a High-Deductible Health Plan (HDHP) option
    • Western Wellbeing program – Including on-site massage, yoga classes, salad and healthy snack days, sit/stand workstations, nutrition seminars, and more
    • 100% company-paid tuition reimbursement for approved, job-relevant coursework
    • Discounts on automobile and homeowner's insurance
    • Other standard employee benefits – Including dental insurance, vision benefits, life insurance, disability insurance, and more


    We could continue to list the things that we think make Western National a great place to work, but why not hear it instead from actual current and former employees? Here are some quotes that Western National employees have posted to the Glassdoor public review site:

    • “Excellent company which prioritizes customer service and community service.”
    • “Just a great place to come to work, and stay for a career. I love the personal touch from [the] executive suite on down. [The] CEO is on a first-name basis with everyone.”
    • “Above-average benefits, especially on the health insurance front.”
    • “I have felt welcomed here and I feel like the Senior Management cares.”


    (For more reviews from current and former Western National employees, you can visit the company’s Glassdoor page here: http://bit.ly/2qXtl4A .)


    ***Western National is an equal opportunity employer. All qualified applicants will receive consideration for employment.***


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