Quality Assurance Analyst

Western National is seeking a Quality Assurance Analyst to join our growing IT team and work closely with our Commercial Lines products. 

The Quality Assurance Analyst’s role will need to have strong understanding of the Commercial Lines/Policy world while focusing on the execution of system/integration and user-acceptance test plans and assist with ongoing system support. 

This is a great opportunity for individuals with previous Commercial Lines experience to use that knowledge to transition in to an IT focused QA tester position with a stable company.

• Write test scripts for user stories.
• Perform thorough regression testing.
• Execute test cases, analyze test results, issues or failures and document results.
• Communicate testing status and reports issues with documentation.
• Work closely with business analyst and developers to identify, script and execute test cases for rates, forms and other functional specifications.
• Actively contribute to product knowledge through intensive self-study and training.
• Work within an emerging Agile/ Scrum environment.
• Effectively interact with business users on production support emails.

• 3-5 years of Quality Assurance and Testing experience.
• Ability to provide inputs to test plan, accurately identify, document and develop complete test scripts.
• Ability to communicate clearly and effectively both verbally and in writing to technical and non-technical audiences.
• Extensive experience in writing test plans, test scripts, defect reports.
• Must be able to learn, understand and work both independently and with a team.
• Bachelor’s Degree preferred, experience in lieu of degree acceptable.
• Experience with test management and defect management tools is preferred.
• Experience with Scrum or other Agile methodologies is preferred.
• Experience in automated testing methods, procedures or tools is a plus.
• Insurance domain or testing Policy Admin system is good to have.
• Regulatory, Compliance or Rating knowledge preferred.

Western National Insurance is a growing, A+ rated (A.M. Best) group of property-and-casualty insurance companies serving individuals, families, and businesses in 20 states across the Midwestern and Western U.S. plus Alaska. Currently ranked as the 57th largest private company by revenue in Minnesota (Minneapolis-St. Paul Business Journal), Western National has consistently earned accolades as an employer of choice, including as a Star Tribune Top Workplace (2011 – 2016), and previously as a recipient of the Minnesota Business Ethics Award, as a Minnesota Business Magazine Top 100 Workplace, as a Principal Financial “10 Best” Company, and as a finalist for the Alfred P. Sloan “When Work Works” Award.

Western National is known as “The Relationship Company®”, and caring for employees is a key part of that relationship commitment. Western National offers competitive pay, advancement opportunities, a generous benefits package, a robust wellbeing program, and a healthy work/life balance (including three weeks of paid time off, nine paid holidays, and eight hours of paid volunteer time as a starting point for new employees). These attributes are just some of the reasons why nearly half of our employees choose to stay on the Western National team for 10 years or more.

Our benefits package includes:

• 401(k) company match
• Medical insurance – We offer affordable (thanks to a strong employer subsidy), above-average coverage and the choice of either a traditional Preferred Provider Organization (PPO) option OR a High-Deductible Health Plan (HDHP) option
• Western Wellbeing program – Including on-site massage, yoga classes, salad and healthy snack days, sit/stand workstations, nutrition seminars, and more
• 100% company-paid tuition reimbursement for approved, job-relevant coursework
• Discounts on automobile and homeowner's insurance
• Other standard employee benefits – Including dental insurance, vision benefits, life insurance, disability insurance, and more

We could continue to list the things that we think make Western National a great place to work, but why not hear it instead from actual current and former employees? Here are some quotes that Western National employees have posted to the Glassdoor public review site:

• “Excellent company which prioritizes customer service and community service.”
• “Just a great place to come to work, and stay for a career. I love the personal touch from [the] executive suite on down. [The] CEO is on a first-name basis with everyone.”
• “Above-average benefits, especially on the health insurance front.”
• “I have felt welcomed here and I feel like the Senior Management cares.”

(For more reviews from current and former Western National employees, you can visit the company’s Glassdoor page here: http://bit.ly/2qXtl4A .)

***Western National is an equal opportunity employer. All qualified applicants will receive consideration for employment.***